HVAC equipment is a critical part of any home or business. So should the need for HVAC services arise, make sure to hire the best possible contractor for the job.
Unfortunately, finding the right HVAC contractor can be a bit daunting. The sheer number of options out there makes it difficult to choose, and you want to make sure that whoever you hire is qualified, experienced, and reliable. Asking the right questions when interviewing potential contractors is essential to finding a good fit.
This blog lists a few of the most important questions to ask when hiring an HVAC contractor, so you can make an informed decision.
How Long Have You Been in Business?
It’s always beneficial to know how long a business has been established. A long-standing heating and air conditioning contractor can assure you that they know what they are doing. Besides, an experienced contractor would want to maintain a good reputation.
You can usually find information about the experience of a company offering HVAC services on their website. But if it’s not available, you can always contact your prospective heating and cooling company. Also, find out if their staff has undergone additional training to keep up with any changes in technology or processes.
What Services Do They Offer?
When hiring a contractor, be sure you understand what HVAC services they offer. Can they clean your air duct? Do they repair a geothermal heat pump?
If there is something specific that you need to be done, ask if they can provide it before signing a contract. Some contractors may only offer basic HVAC maintenance services while others might specialize in more complicated installations or repairs. Some focus on residential heating and air conditioning services, while others service commercial clients as well. Knowing exactly what services they offer will help ensure that your needs are met.
What Do You Think is Wrong With My Current HVAC System?
In case you need to repair, replace or install heating or air conditioning systems, you should ask the technician what is wrong with your current unit. Ask them to explain their assessment in detail and also make sure that they have reviewed all relevant documents and records of previous maintenance activities. Professional and reliable technicians will be able to answer whatever question related to the service that you ask.
What Brands Do You Carry?
You want to make sure that your heating and cooling contractor carries quality products from reputable brands. Ask them what brands they carry and do some research to determine if the brands are reliable. Some contractors may have in-house brands or partner with particular manufacturers, so it’s also worth asking about those.
Do You Have References?
Ask for references from previous customers who have hired them in the past. The best way to get a complete picture of what it would be like working with a certain contractor is by hearing from people who have already worked with them on similar projects. Ask for references upfront so that you can get an honest assessment of their work quality and customer service before making your decision.
Do They Have Experience with Your System?
Not all HVAC systems are created equal— a gas furnace can be very different from a geothermal system. So it’s important to make sure your potential contractor has experience working with the same system that you have installed in your home or business.
Do You Carry Insurance?
At the very least, your heating and air conditioning company should carry liability insurance. This is to protect you in case of an accident or injury on the job site. They should also have workers’ compensation coverage for their employees. Don’t be afraid to ask for proof of insurance; any legitimate contractor should be able to provide it.
What Are Your License and Certification?
Contractors should have all the licenses and certifications required by their state or local government to operate legally. Ask to see proof of licensure and certification before you hire someone. This will ensure that they are qualified to perform HVAC work in your area. Hiring certified technicians will also likely give you peace of mind.
Do You Offer a Warranty or Guarantee?
Be sure to ask about the contractor’s warranty or guarantee policies. It’s crucial especially if you have cooling or heating repair or installation. Many companies offer a certain amount of time for labor and system parts covered under a warranty, so be sure to find out what is included in the warranty before committing to it.
What Is Your Payment Policy?
Don’t be shy about asking for details on your contractor’s payment policy. Find out what types of payments are accepted and whether there are any additional fees or charges associated with the job. Ask if discounts are available for larger jobs, and if so, what those discounts entail. Knowing the payment policy before you commit to an HVAC contractor will help avoid any surprises down the road.
When Can You Start Work?
Once you’ve determined that the HVAC contractor is qualified and offers a payment policy that makes sense to you, it’s time to ask about their availability. Ask when their technicians can start work and how long the job will take so you can plan accordingly. Be sure also to get some kind of timeline in writing before the work begins, so expectations are clear.
These are just a few of the important questions to ask when hiring an HVAC company in NYC. Doing your research and taking the time to ask these questions may take energy but these will help ensure that you find a reliable, qualified contractor who can meet your needs and save you money.
In addition to talking to your prospective contractor, consider reading reviews online. It will give you an insight into their work ethic and the quality of their services.
Need Quality HVAC Services? Call All Seasons Air Conditioning Today!
Since 1968, All Seasons Air Conditioning has been providing homeowners and businesses in Long Island with the highest quality HVAC services. From installing and maintaining air conditioners and heating systems, we have all of your heating and cooling needs covered. Our experienced technicians have the skill and expertise necessary to handle any HVAC work, big or small. Plus, we offer competitive prices and friendly, knowledgeable customer service. We are dedicated to your complete satisfaction and strive to ensure that every job is done the first time correctly.
Feel free to contact us at 631-694-1616 to ask any questions or schedule a service in New York City. We have a team of trained technicians available at any time, so please don’t hesitate to make any emergency calls.